Introductory Information

The Rehasense Group hereby informs you about the manner of your personal data processing.

In the document entitled ‘Privacy and Cookie Policy’ we explain what data we collect, use and disclose.

Personal data mean any data relating to an identified or identifiable natural person whose identity can be determined directly or indirectly on their basis. Personal data may include such information as contact details, names, identification data (on the Internet), identifiers used online or any other characteristics specific to a natural person allowing their identification.

Our Privacy and Cookie Policy is applicable whenever you visit our website and when you use other websites made available and offered by us – including our newsletter and other marketing messages. Our Privacy Policy may be supplemented with additional privacy statements or conditions that will be communicated to you.

Information about the entity

The Rehasense Group is an organisation composed of many companies operating worldwide. We are a leading manufacturer of high-quality products supporting the mobility of elderly and disabled people. Many years of experience in designing and manufacturing according to our ‘best of the best’ concept with regard to quality and functionalities have allowed us to create products that are very successful in Europe and Asia.

The controller of personal data transferred to entities from the Rehasense Group is Rehasense Spółka z ograniczoną odpowiedzialnością with its registered office in Piotrków Trybunalski, entered into the Register of Entrepreneurs of the National Court Register under KRS no. 0000433085, whose documentation is kept by the District Court for Łódź-Śródmieście in Łódź, 20th Commercial Division of the National Court Register, with the share capital of: PLN 1,000,000.00, tax id. no. (NIP): 6772371461, business id. no. (REGON): 122658133 or one of its affiliates, including subsidiaries.

As a professional organisation, we are fully involved in protecting personal data of our customers, users and employees.

As regards any questions related to procedures concerning the processing of your personal data, we provide you with our contact details: [email protected]

Information about the processing of personal data

Depending on our relationship with you and the type of services provided, we collect and process personal data of a specific type. For purposes related to our current newsletter, we may collect your personal data listed below:

  • Personal details, such as first and last name, e-mail address, correspondence address and phone number
  • Account authentication details, such as passwords and other security information used for purposes of authentication and access
  • Information about activities, such as information about your activities while moving on our website,
  • Information about the computer and other devices and information about the connection, such as IP address, type and version of the browser and location

We kindly ask you that people under the age of 13 will not gain access to services offered by us. The Rehasense Group does not collect or knowingly store any personal data concerning people under the age of 13. /within the meaning of the United States Children’s Online Privacy Policy Act/

If any of the entities forming part of the Rehasense Group becomes aware of the collection/processing of personal data of people from the above-mentioned age category, the competent entity from the Rehasense Group will take appropriate actions to delete the indicated personal data.

Manner of the processing of personal data

The Rehasense Group may collect personal data from the following sources:

- Direct interactions, such as those performed by you during the registration for our services /newsletter/

- Automated tracking technologies, from which we obtain such data as automatically collected information about your interactions with our services and websites, using various technologies such as cookies, logs, web beacons and Internet tags

Personal data provided by you are used only for the purpose for which they have been made available to us.

To illustrate the above principle, we inform you that it works as follows: If you have subscribed to the newsletter or, for example, used the contact form available on our website, we will use information provided by you only for the purposes of the service related to the provision of marketing messages and the newsletter, and in the case of the contact form: in order to answer your question.

We process personal data provided to us in accordance with the following principles and legal grounds:

Lawful processing of personal data:

(i) the data subject has given their consent to the processing of their personal data for one or more purposes – i.e. the processing of personal data based on your consent

(ii) the processing is necessary to perform the agreement to which the data subject is a party or to take actions at the data subject’s request prior to the execution of the agreement,

(iii) the processing is necessary to fulfil a legal obligation imposed on the entity from the Rehasense Group

(iv) the processing is necessary for purposes related to legitimate interests of entities from the Rehasense Group (e.g. improvement of the quality of services provided or products delivered)

Depending on your actions towards us, we may use your personal data for the following purposes:

- to manage our relationship with you and our company, i.e. to manage your access to services offered by us and your use of these services. This type of processing is necessary for the performance of the agreement;

- to improve our services and to create new products, i.e. to invite you to participate in surveys and to personalise your experiences related to services offer by us. This type of processing is necessary for purposes related to our legitimate interests;

- to conduct marketing, i.e. to register your consent to the receipt of the newsletter and other marketing messages as appropriate. This type of processing is based on your consent or our legitimate interests;

- to conduct recruitment, i.e. to assess candidates for work. This type of processing is aimed at taking appropriate steps before entering into an agreement or takes place on the basis of your consent;

- for other purposes related to supporting our business activity, i.e. to manage orders, to carry out financial and tax management, to manage risks and compliance and to submit reports to external entities. This type of processing is necessary to fulfil the legal obligation to which we are subject or which is otherwise lawful under applicable data protection regulations or due to our legitimate interests.

Making available personal data:

In order to provide you with the best possible services and to ensure the development of our Rehasense Group, we may make available specific information to recipients inside the company or selected third parties.

In addition, we inform you that a specific statutory or legal obligation may occur and oblige us (always in good faith) to disclose your personal data to third parties. We may make available data to such entities as:

- service providers, for the following purposes: management of services or hosting of services and/or management of technological solutions supporting the Services provided by us or hosting of such solutions;

- affiliates and subsidiaries of the Rehasense Group – in order to provide technological solutions supporting services provided by us

- associates or business partners, to the extent that you have purchased a product or service from our associate or business partner or expressed interest in such a product or service, have interacted with such a business partner or otherwise agreed to make your personal data available to it;

- institutions involved in the transfer of the enterprise e.g. to a buyer or entity being the legal successor in the case of sale or any other commercial transaction related to our enterprise or its part;

- other entities, e.g. in appropriate cases for purposes of an external audit performance, compliance, risk management, business development and/or corporate governance matters, or

- government administration bodies in accordance with the applicable provisions of law.

Whenever we make available your personal data inside the company or to third parties in other countries, we apply appropriate safeguards in accordance with the applicable provisions on personal data protection, including the applicable model clauses of the European Union. According to the rules resulting from the applicable provisions of law, entities are obliged to apply appropriate safeguards to ensure the required protection of personal data and may only gain access to personal data necessary for the performance of specific tasks.

Duration of personal data storage

Your personal data stored by us will be processed to the extent necessary to fulfil our obligations and for the period required to achieve purposes for which the above-mentioned data have been collected, in accordance with our data retention policy and applicable personal data protection regulations. Once we no longer need your personal data, we will take all reasonable steps to remove them from our systems and records or to properly anonymise them so that you cannot be identified on their basis.

reference: Personal Data Protection Policy of Rehasense Sp. z o.o.

Manner of personal data protection

In our Rehasense Group, we have implemented appropriate internal procedures and all standards required by the provisions of law in order to maintain the security of your data. Our employees, associates, business partners, service providers and external service providers may access personal data only to the extent necessary to perform their obligations. The Rehasense Group takes appropriate technical and organisational measures (policies and procedures, IT and other safeguards) to ensure the confidentiality and integrity of your personal data and the way we process them.

Your rights

We declare that the Rehasense Group complies with all your rights resulting from the applicable provisions of law. To the extent provided by your local data protection regulations, including European data protection regulations, you have the following rights:

1) the right to access, consisting in the right to obtain information about your personal data that we process,

2) the right to rectify data, consisting in your right to request us to rectify inaccurate, incomplete or outdated data concerning your person. We always assess the accuracy, completeness and validity of personal data in terms of the purposes of data processing.

3) the right to erase data (the so-called ‘right to be forgotten’), the right to request us to erase your personal data to the extent permitted by applicable provisions of law. In certain circumstances, it may prove impossible for us to comply with your request, e.g. if processing is necessary to fulfil a legal obligation or to perform an agreement. In some cases, your personal data are necessary for the provision of services and if you do not provide us with such information, you may not have access to the use of such services or some of their functions.

4) the right to data portability (the so-called ‘transfer of your personal data’), the right to request us to directly transfer to you personal data belonging to you. This provision applies to specific personal data if they are processed in an automated manner, and with your consent or on the basis of an agreement made with us. At your request and if technically possible, we may transfer your personal data to a third party selected by you.

5) the right to restrict the processing: the right to request us to restrict or discontinue the processing of your personal data stored by us for a specified or unlimited period of time. In certain circumstances, it may prove impossible for us to comply with your request, e.g. if processing is necessary to fulfil a legal obligation or if we may demonstrate the existence of other legitimate grounds.

6) the right to object: the right to object to the processing of your personal data. The reasons for the objection should refer to your individual situation and processing on the basis of the condition in the form of a legally justified grounds.
In this case, we will discontinue the processing of your personal data, unless we prove the occurrence of significant reasons justifying their further processing. In certain cases, you have an unconditional right to object, for example in the context of direct marketing.

7) the withdrawal of consent: the right to withdraw your consent to the processing of your personal data at any time; e.g. after giving consent to receiving information about our services, you have the right to withdraw it at any time.

In a situation in which you consider that we do not respond to your questions or requests, as well as in cases in which you do not agree with our practices and principles concerning personal data privacy protection, we inform you that you always have the right to lodge a relevant complaint with your national data protection authority.

Use of cookies

We would like to inform you that we use cookies to analyse the Internet traffic and to optimise our website. Cookies allow the use of accounts on the website offered by us, as well as the creation of anonymous statistics on visiting our website. Due to cookies, the use of websites is easier and more pleasant, and their content – texts, photos, surveys, inquires, but also advertisements – is better tailored to every user’s expectations and preferences. Thanks to cookies, we are able to assess your real interest in our website, which contributes to its constant improvement. Due to this, it becomes more friendly and better adapted to your needs.

Cookies and similar technologies mean small information, referred to as cookies, sent by the website you visit and saved on the end device, i.e. your computer, laptop or smartphone which you use when viewing our website.

Cookies, consisting of a series of letters and digits, contain various information necessary for the proper functioning of the website, including those requiring authorisation – e.g. while logging in to the e-mail account. All websites operating on the Internet – search engines, information websites, news websites, online stores, websites of state offices and other public institutions, can function properly due to the use of cookies.

Cookies also enable remembering your preferences and personalising websites in the scope of displayed content and adjusted advertisements. Thanks to cookies, it is also possible to register products and services or to vote in online surveys.

Personal data collected with cookies may be collected only for the purpose of performing specific functions for the user, i.e. for example to remember logging in to the website or to remember goods added to the cart in the online store. Such data are encrypted in such a way as to prevent unauthorised access.

We may use cookies from one of the four categories presented below. A banner concerning cookies placed on our website makes it easier for you to manage preferences regarding non-mandatory categories of cookies. In addition, the banner includes the summary of all cookies used within these categories.

Necessary cookies – these mandatory cookies are needed to ensure the smooth functioning of our websites.
Functional cookies – these cookies ensure access to additional functions on our websites.
Cookies improving the performance – these cookies support analytical services that help us improve functions of our website and user experience.
Preferential cookies – these cookies may be used to collect information and to publish personalised content and advertisements on our and other websites.

Links to other websites

Websites offered by us may include links to third parties’ websites whose privacy policies differ from ours. Entities of the Rehasense Group are not liable for collecting, processing or disclosing personal data collected via other websites. We inform you that we are not liable for any content and information included on these websites. Links are provided for convenience only and your use of them is subject to the provisions of their Policies. We kindly ask you to read privacy policies placed on such other websites that you can visit via our website.

Our contact details:

If you need to contact us with regard to the processing of your personal data by us, as well as if you wish to exercise your rights, you may contact us at the following e-mail address: [email protected]

If, in your opinion, we do not meet the requirements concerning personal data protection, i.e. we do not respond to your questions or requests, you do not agree with our privacy protection procedures, you may lodge a complaint with your national data protection authority.

When responding to your request on a case-by-case basis, we may ask you to confirm your identity when it is necessary or required to better understand the request.

If we do not accept your request, we will always provide you with the reason for our decision.

Policy Update

This Privacy and Cookie Policy as well as any other specific privacy statements are updated by us adequately to changes in the provisions of law and needs related to the company’s day-to-day operations.

If any changes are made, each time we add a new date to this document.

The current version is effective as of: 23/11/2021


MBL Poland Sp z o.o. (“we” or “us” or “our”) may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”) to help customize the Site and improve your experience.

We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Cookie Policy. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Cookie Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Cookie Policy by your continued use of the Site after the date such revised Cookie Policy is posted.

This Cookie Policy was created using Termly’s Cookie Consent Manager.


A “cookie” is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the Site is being used and improve your user experience.


The following types of cookies may be used when you visit the Site:

Advertising Cookies

Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.

Analytics Cookies

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved.

Our Cookies

Our cookies are “first-party cookies”, and can be either permanent or temporary. These are necessary cookies, without which the Site won't work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser, but may affect the functionality of the Site.

Personalization Cookies

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.

Security Cookies

Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.

Site Management Cookies

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.

Third-Party Cookies

Third-party cookies may be place on your computer when you visit the Site by companies that run certain services we offer. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.


Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site.

For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

Apple Safari

Google Chrome

Microsoft Edge

Microsoft Internet Explorer

Mozilla Firefox


Android (Chrome)


Iphone or Ipad (Chrome)

Iphone or Ipad (Safari)

In addition, you may opt-out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool.


In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.


For more information about how we use information collected by cookies and other tracking technologies, please refer to our GDPR posted on the Site. This Cookie Policy is part of and is incorporated into our Privacy Policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.


If you have questions or comments about this Cookie Policy, please contact us at:

MBL Poland Sp. z o.o.
Ul. Sulejowska 45d
97-300 Piotrków Trybunalski
Tel: +48 44 73 24 100
[email protected]